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Terms & Conditions

Terms of Service

Last Updated: October 2026. Please read these terms carefully before accessing or using the Roof Expert USA Lubbock referral dispatch website.

1. Independent Referral Nature of Services

Roof Expert USA is an independent referral matching platform and marketing dispatch system. Roof Expert USA is not a licensed general contractor or roofing contractor in the State of Texas, nor do we perform construction work directly.

Our role is strictly limited to connecting property owners seeking roofing services with third-party, independent roofing contractors who have expressed service availability in Lubbock, Texas and surrounding regions.

2. Independent Contractor Relationship

All roofing professionals referred through our system are separate, independent business entities. They are not employees, partners, agents, or joint venturers of Roof Expert USA. We do not control or direct the methods, physical execution, tools, safety protocols, or schedules of any referred contractor.

Any contract for roofing work, repairs, inspections, or emergency tarping is entered into strictly between you (the property owner or authorized representative) and the independent roofing contractor you select.

3. Warranties and Guarantees Disclaimer

Roof Expert USA makes no representations, warranties, or endorsements regarding the workmanship, materials, licensure, insurance status, pricing, or conduct of any independent contractor. All material warranties and workmanship guarantees are issued solely by the independent roofing contractor and the respective roofing material manufacturers.

4. Limitation of Liability

To the maximum extent permitted by applicable Texas law, Roof Expert USA, its officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from property damage, water infiltration, personal injury, construction disputes, delays, or contract breaches arising out of services provided by an independent roofing contractor.

5. Insurance Adjusting Prohibition

In accordance with Texas Insurance Code Section 4102.001 and HB 2101, neither Roof Expert USA nor the roofing contractors referred through our platform act as licensed public insurance adjusters. Dispatched contractors may provide physical damage assessments and repair estimates, but will not negotiate claim terms directly on behalf of the insured.

6. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflicts of law provisions.

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